Accessibility | Inclusion | Belonging | DEI AF
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If you answer it twice, make it an article
Most accessibility teams are small and we need to make the most of our available time. Answering questions from designers, developers, PMs, and customer success can be the best use of our time. But it can also be a time waste if we’re constantly answering the same questions. At Intuit, I’ve had the policy of…
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Accessibility Keyword list for filtering Voice of Customer
This list of keywords was a collaborative effort that was compiled by accessibility leaders of technology companies. They represent words customers may use that are not necessarily accessibility-specific. You can use these to find the comments that would otherwise be missed. Contribute to this list via the a11y-data-keywords project on GitHub. 508 access technology access…
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Disability Organization volunteer opportunities in your city
Volunteering with a disability organization is an incredible opportunity to gain deep empathy for your customers. You can make a sincere impact by sharing your time and resources. The following list was created for fellow Intuit Accessibility Champions to find nearby organizations. Organizations By Location Bangalore Mitra Jyothi GiftAbled National Association for the Blind –…
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CSUN Assistive Technology Conference notes for 2025
The CSUN Assistive Technology Conference 2025, held from March 10th to 14th at the Anaheim Marriott in California, brought together a diverse global community of professionals, researchers, and individuals passionate about accessibility and inclusive design. This year’s conference featured a wide array of presentations covering topics from digital accessibility law to AI equity and innovative…
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Test: aria-description
The aria-description attribute was added to give developers more flexibility than the aria-describedby attribute. Previously, we’d use aria-describedby to connect an input to its helper or error text. But aria-description allows us to include a string, much like the aria-label attribute. I’ve avoided this because I didn’t think it had good support. The accessibility support…
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A new start
This blog was started in the early 2000’s and included hundreds of posts. But hackers hacked and everything went kablooey. So this is a reset. At this time, my focus is primarily on accessibility, inclusive design, and DEI+A. I hate to break the web, but restoring from my most recent backups has recreated the hacked…
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Intuit’s Accessibility Champions Program
Intuit’s Accessibility Champion program enables everyone to become a champion and a roadmap for people to become leaders. This was created to celebrate people making contributions towards accessibility. It highlights people via employee profile badges, congratulatory spotlights, and notifications to managers about their commitment. The program emphasizes customer empathy, disability etiquette, and accessible product design…
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Bias, Intersectionality, and Inclusive Design
This is a great article by Trina Moore Pervall that helps you understand the role of unconscious bias within your product designs: Unconscious Biases That Get In The Way Of Inclusive Design When we think of biases and design, we often think of users’ biases. However, throughout the research and design processes, our unconscious biases…
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Workplace accommodation and disability etiquette video series
This is a restored article from September 2022. Links may point to the Internet Archive if the resource is no longer available. The Opportunities for Ohians with Disabilities organization has created a comprehensive series of videos that explore workplace accommodations, disability etiquette, and best practices for returning to work. The OOD Resources playlist on Youtube.…
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Authority Podcast: Accessibility, Inclusive Design, and Accommodations at Intuit
This is a follow up podcast interview with Authority Magazine about accessibility, inclusive design, and inclusion: Intuit’s Ted Drake On How Businesses Make Accommodations For People Who Have a Disability This is the original article: Disability Inclusion In The Workplace: Intuit’s Ted Drake On How Businesses Make Accommodations For Customers and Employees Who Have a Disability
On my bookshelf